Fit, shipping & returns

Everything you need before you order, in one place. Still unsure? Email info@onceinabluenyc.com and one of us will answer.

Size guide

A high, relaxed rise with a double pleat and a wide fit, His & Hers, cut from one pattern. Measure your waist, then pick your number below.

Your waist (inches)

Pick your waist to see your size Between sizes? We always point you to the larger one.

Measurements in inches
Size	Waist	Inseam	Worn by
XS	26–28	30	Kate, 5'7", 25" waist
S	29–31	30	Tyra, 5'5", 25" waist
M	32–34	32
L	34–36	34	Liam 6'0", Kevin and Daniel 6'2", all 34" waist
XL	36–38	36

Between sizes, size up. A 33" or 34" waist is an L, like Liam, Kevin and Daniel.
XL comes in Chocolate only.
Each size has a set inseam. Want it shorter? Hemming is on you.
Want it looser, like Kate and Tyra? Wear your usual size and let it sit at the hip.
Wrong size? One free swap per order within 14 days, on us.

Shipping

Every pair is ironed and inspected before it leaves us. You'll see the exact shipping cost before you reach checkout, never a surprise at the last step.

United StatesUPS GroundFrom $6.65 in New York, about $9.25 to Los Angeles. Calculated by address.

InternationalDHLTo about 27 countries. International orders can't be returned, so check your size first.

When it shipsWithin 48 hoursOrders are packed in New York and ship within 48 hours. Delivery time depends on how far you are from New York. You get a tracking link by email.

Returns & exchanges

US orders can be returned within 14 days of delivery. Size exchanges are free, one swap per order.

1. Email usWrite to info@onceinabluenyc.com with your order number and the size you'd like instead, if exchanging.
2. Send it backExchanging sizes? We email you a free label. Returning? Return shipping is on you. Pack the pair unworn, with tags, in its original packaging.
3. We take it from thereYour new size ships as soon as the original reaches us. Refunds go back to your original payment.

Hands guiding Italian wool through a sewing machine

Caring for Italian wool

Delicate wash cold, or dry clean.
Air dry. Iron on low.
Unlined and made for all four seasons.
Hang it between wears. Wool rests and comes back fresh, so it needs washing less than you think.

Questions we get a lot

Is it really the same trouser for men and women?

Yes. One pattern, cut to sit high and relaxed. Kate and Tyra wear it a little loose at the hip, Liam wears it true to size.

Is wool too warm for summer?

Not this one. It's a lightweight Italian wool that breathes, so it's cooler than cotton on a hot subway platform. It's unlined and made for all four seasons.

Why $140?

We put the money into the fabric and the factory instead of ads. It's 100% Italian wool, handmade in Italy in small runs. The price is the same every day of the year.

My size is sold out. Will it come back?

Yes. Choose the size on the product page and tap Notify me. We'll email you the day it's back.

Why is XL only in Chocolate?

Chocolate is our most loved color, so it's the one we make in the full size run. If you'd like XL in another color, email us. It helps us decide what to make next.

Do you ship outside the US?

Yes, by DHL to about 27 countries. International orders can't be returned, so check the size guide or email us before you order.

Policies

Refund policy14 days from delivery, US orders only, unworn in original packaging. Return shipping is paid by the customer. One free size exchange per order. Start with an email to info@onceinabluenyc.com.

Shipping policyUPS Ground in the US, DHL internationally. Rates are calculated by address and shown before checkout.

Terms of serviceEmail info@onceinabluenyc.com for a copy.

PrivacyRead the privacy policy